REALLY Reward Points Scheme

REALLY Reward Points is the way we give rewards back to our customers. Reward Points are awarded based on customer registration and/or making purchases at, therefore, you can earn reward points every time you place an order, which you can then use to get money off on future orders. 

Once you have registered you will be able to earn reward points, which can then be redeemable at time of purchase towards the cost of your order. Reward points are an added bonus to your online shopping experience on our website and we also would like to thank you for being our loyal customer.


REALLY Reward Points scheme is really simple! Reward Points can be earned in the following ways:
  • Registering on website - you will earn 50 points immediately after registration on our website.

  • Making Purchases - for every £1 you spend (including shipping cost!) you will receive 5 points. (subject to change for promotions). These points are then credited to your account on our website. You can then spend reward points when making purchases in the future.
Each 1 point is worth £0.01 GBP

Example 1:
  • You are a new registered customer at our webiste, which gives 50 points immediately
  • These 50 points are worth: 50 x £0.01 = £0.50
  • You place a £30 order
  • You will be given the option to use your reward points against your order bringing the total down to £29.50
  • You earned another 29 x 5 = 145 points for future purchases
  • These 145 points are worth: 145 x 0.01 = £1.45

Example 2:
  • You have £1.45 worth points in your Reward Points balance 
  • You come back 3 weeks later and place a £20 order
  • You will be given the option to use your reward points against your order bringing the total down to £18.55
  • You can also save your reward points for future big purchase

Example 3:
  • Over the past year you have spent £600 with REALLY Electronic Cigarette
  • You currently have 3000 points in your Reward Points balance
  • These points are worth £30
  • You place an order for £25 and use your reward points against this
  • You receive your order free of charge and still have £5 worth of points remaining


You can view and manage your reward points through "My Account". From your account you will be able to view your current remaining reward points balance and record history that displays historical reward points activities and transactions. 


Your reward points can be redeemed at checkout. If you have accumulated enough points to redeem for the whole transaction then you can use your reward points as one of the payment methods (NO MONEY COST!). Otherwise, you can use reward points to reduce certain amounts from your order total, then you will still be required to pay the remaining amount by either PAYPAL or credit/debit card.  

The option to use reward points, as well as your balance and the monetary equivalent this balance, will be shown to you at checkout. Redeemable reward points can be used in conjunction with other payment methods.

If you have any questions, comments or queries around our Reward Points scheme please contact our customer service team. 

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